Check out Jamie's Events! 

How to think like your customer when they're not even in the room

Chicago, IL
November 27, 2023

Your goal is to delight the customer. So how do you “think like the customer” in a way that drives viable solutions when they’re not even present? Come get a full toolbox of creative (and fun!) techniques that help you put your customer at the center of your discussions. And walk away with practical actions and methods that help you deliver long lasting and wildly successful solutions!

Unleash Your Inner Thought Leader: A Panel Discussion

Chicago, IL
November 27, 2023

Join us for an inspiring and thought-provoking panel discussion as we explore the essence of thought leadership and discover how to unlock the potential within each of us. "Unleash Your Inner Thought Leader" brings together a group of industry pioneers, visionaries, and influencers who have achieved remarkable success in their respective fields. Through lively discussions and interactive Q&A sessions, attendees will gain invaluable insights into the essential qualities and skills required to become an authentic thought leader. Our panelists will explore various topics, such as nurturing creativity, developing a compelling personal brand, fostering a growth mindset, and harnessing the power of effective communication to engage with audiences at scale.

Bringing The Agile Mindset No Matter Where Your Projects Take You!

Chicago, IL
November 28, 2023

Bringing your agile mindset, your nimble negotiation skills, your flexible finesse to the table is a way you can BE agile in a waterfall world. We’re going to explore how to have an agile perspective on our daily work for immediately successful outcomes from project management meeting activities to getting in control of your email inbox and calendar.

Collaboration Chats: Requirements Part 2

Online
December 12, 2023

Requirements are so much fun that one session isn’t enough!  You have to elicit them, document them, verify and validate them, let alone ensure they get implemented, work as design AND provide the intended value!  So let’s chat about what more we can do such that they are not only statements of value but actually deliver the value!

Bridging the Gap: Navigating Hybrid Environments

Online
December 12, 2023

Unlock Success in Hybrid Work Environments! Join our session to learn how to create inclusive hybrid approaches, build essential toolkits, and deliver effective collaboration in hybrid environments regardless your role or where your job may take you!

Navigating the IIBA Certification Landscape: A Comprehensive Guide to CBAP and Beyond

Online
January 23, 2024

This engaging one-hour webinar demystifies the International Institute of Business Analysis (IIBA) certifications, with a special focus on the coveted Certified Business Analysis Professional (CBAP) designation. Whether you're a seasoned professional looking to elevate your career or a newcomer aiming to enter the business analysis field, this session is designed to provide you with invaluable insights into the world of IIBA certifications.

Collaboration & Engagement: Wherever Your Teams Are!

Online
Feb 7 & 8, 2024

As our world continues, organizations and their teams, locations, practices, and even technology and markets will also adapt and change. Employee toolsets and approaches will likewise be required to evolve, regardless of where and how the team performs the work.  Connections still need to be fostered in trusting environments so that collaborative approaches to solving problems, delivering solutions, and delighting customers continue to be possible--and expected! 

Gain deep insights into how to inspire teams to positively and proactively engage in projects to deliver real (and measurable) results. Techniques will be demonstrated and practiced with hands on exercises.  You will learn how to tailor these approaches for working beyond in-person events so you are comfortable using in virtual and hybrid environments as well. This course will provide you with the tools to engage WITH your team members, letting them lead the charge to accomplish great things!

Understanding Change Management and How to Do it!

Online
February 13 & 15, 2024

We have all heard that change is “hard,” yet the world around us is constantly changing.  People in businesses of all industries need to be able to grasp what change is and why it is essential to their organizations. The ability to see why others may not well receive change is crucial to being successful in your change approaches. Communication is key, and being able to measure and explain your changes can be almost as important as getting people to actually change. 

This hands-on course teaches you how to build your change management plan not only on the tasks for completing your change but also on how you will engage with the people you work with. Change can bring all kinds of emotions, so a plan to work WITH stakeholders to help them deliver valuable change efforts is one of your keys to success.

7 Skills for Leadership

Online
February 20 & 22, 2024

In this course, organizational and team leaders will learn and then apply seven key leadership and change management skills for dynamic digital and constantly changing environments: (1) agile working, (2) vision planning, (3) being digitally comfortable and working virtually with ease, (4) product roadmaps, (5) backlogs, (6) minimal viable products, and (7) prioritization.

Mastering these skills helps leaders to pivot, respond, and deliver proactive solutions while facing tomorrow’s challenges. In addition, leaders will leave with a tool kit to support the adaptability and success of their team and organization.

Conflict with Confidence: The Art of Successful Outcomes

Online
March 5 & 7, 2024

How did you emerge from the last time you had some workplace conflict?  Would you like to learn to de-escalate conflict and bridge differing opinions and personalities? 

Real-world scenarios we often face can feel impossible, yet with some strategic focus, we can explore and feel what it’s like to encourage different outlooks and opinions.  This session will show you how to emerge successful in work and life by giving you the tools to take conflict and uncomfortable conversations and turn them into opportunities for growth, understanding, and team building for work and life.  Join us as we develop your skills to get more confident with conflict!

The essential skill sets Business Analysts need today and tomorrow

Toronto, ON
March 25, 2024

Are you looking to level up your skills and stay on top of the game, no matter what curveballs emerge? Do you want to be the kind of leader who can pivot in a flash and take your team with you? We're talking about the stuff that helps you sail through all the changes happening in our world. We’re putting the spotlight on those leadership qualities that help organize teams, deliver killer solutions, and drive proactive change in a sea of uncertainty both today and well into tomorrow!

Cybersecurity requirements-how to build them INTO your solutions

Toronto, ON
March 26, 2024

Cybersecurity is everyone’s concern in today’s fast-paced, and ever-changing digital environments. Come learn some of the key topics that you need in your digital toolbox without having to become a cybersecurity expert. Let Jamie guide you through how to ask the right questions to ensure you’re covering the valuable cybersecurity components necessary for successful technological projects.

The Who, What, Where, When, and Why (and HOW!) of Requirements

Toronto, ON
March 27, 2024

Let’s dive into requirements from a view you’ve probably never seen. Come explore all the shapes, forms, and evolutions that captured requirements can take. And let’s get some hands on practice diving into HOW to pull out this information so that your facilitation session is never compared to a painful dental procedure! Join Jamie as she walks you through the very techniques you can immediately apply and great at requirements!

Advanced Project Management

Honolulu, HI
April 3, 2024

Project management is beyond simply creating a plan. It is about delivering results by implementing changes by defining project goals, creating a detailed project plan, allocating resources, managing risks, monitoring progress, and delivering a final product. The project managers of tomorrow must be skilled at knowing not only the different methodologies and approaches to delivering changes but also how to adapt and overcome team challenges, quickly learn new and innovative work environments, and work in diverse environments.

Advanced project management takes you beyond the methodologies and dives into the deployment and tailoring of skill sets needed to fit the dynamic projects of tomorrow. You’ll explore the considerations and techniques for modifying your project management approach to succeed in rapidly changing and uncertain environments. Understanding standard hybrid methodologies will be explored to increase your project management toolbox.

Hybrid Facilitation

Orlando, FL
April 15, 2024

First we’re in person.  Then we’re completely digital.  And now we’re somewhere in the in-between.  Learn the lost art of facilitation in this new frontier where the same principles and results still apply, and even are expected, yet can easily be navigated with a tailoring of your approach.

Let’s walk through all of this by practicing how to be a successful facilitator in a safe environment collaborating WITH your teams for successful outcomes.  Learn how to make others feel engaged by participating in this hands-on, immersive workshop to help you be successful wherever your analysis work takes you!

The Crucial Analysis Skill: Unlearning

Orlando, FL
April 17, 2024

Business analysts are some of the most proactive individuals in their careers and more.  Just like this conference they are constantly striving to learn new methodologies and techniques and approaches and skill sets and even mindsets to deliver more value.

Now what if one of the most critical skills for tomorrow is actually UNlearning?  Yes, trying to unpack weight of prior structures and guidance so that you can be open to new possibilities?

Unlearning is a key skill set analysts will need in their tool box. Remember the world is changing faster as a whole than any of us individuals can change and so rethinking our thinking might just be the insights we all need!

Agile Project Management Essentials

Online
May 21 & 23, 2024

Budgets change, schedules are up-ended, and resources are in flux. Those managing projects in constantly changing environments in a sea of uncertainty will benefit from agile project management practices. 

This course provides a structured methodology to enable you to welcome change and feedback into your project cycle and to adapt your approach and mindset to ensure the delivery of customer value. Learn how to structure and lead project teams that are more adaptive and flexible to change and how to shape your perspective to easily handle situations where the work does not go as planned.

Business Process Improvement

Honolulu, HI
June 19, 2024

You are busy enough throughout the day just trying to get things done. Trying to improve a process seems only to require more effort. But what if it didn’t? And what if you could measure and show how small changes lead to cost and time savings?

This fast-paced course will introduce you to definitions of process improvement that are immediately actionable. Bring current work processes with you to use as real-world exercises. Discover how simple daily tasks - such as organizing and submitting forms, printing, filing, or scheduling - can be streamlined to add time back to your day. Hands-on practice will walk you step by step through processes that can be immediately applied to your teams and organizations for dramatic, measurable improvements.

Business Analysis

Honolulu, HI
June 26, 2024

Business analysis is about digging into what's going on, understanding what's not quite right, and helping a company make intelligent decisions to fix things and do better. Think of it as the Sherlock Holmes of the business world, using data and conversations to crack the case and to the company run smoother.  This course will help you learn how to use Business Analysis to find the right solutions and to help your organization run smoothly.

Collaboration & Engagement: Wherever Your Teams Are!

Online
July 10 & 11, 2024

As our world continues, organizations and their teams, locations, practices, and even technology and markets will also adapt and change. Employee toolsets and approaches will likewise be required to evolve, regardless of where and how the team performs the work.  Connections still need to be fostered in trusting environments so that collaborative approaches to solving problems, delivering solutions, and delighting customers continue to be possible--and expected! 

Gain deep insights into how to inspire teams to positively and proactively engage in projects to deliver real (and measurable) results. Techniques will be demonstrated and practiced with hands on exercises.  You will learn how to tailor these approaches for working beyond in-person events so you are comfortable using in virtual and hybrid environments as well. This course will provide you with the tools to engage WITH your team members, letting them lead the charge to accomplish great things!

Understanding Change Management and How to Do it!

Online
July 16 & 18, 2024

We have all heard that change is “hard,” yet the world around us is constantly changing.  People in businesses of all industries need to be able to grasp what change is and why it is essential to their organizations. The ability to see why others may not well receive change is crucial to being successful in your change approaches. Communication is key, and being able to measure and explain your changes can be almost as important as getting people to actually change. 

This hands-on course teaches you how to build your change management plan not only on the tasks for completing your change but also on how you will engage with the people you work with. Change can bring all kinds of emotions, so a plan to work WITH stakeholders to help them deliver valuable change efforts is one of your keys to success.

Women in Leadership - Own Your Seat!

Online
August 13 & 15, 2024

The number of women in leadership roles is growing in all industries and areas of business. As we seek to decrease the gender divide, skilled women leaders are essential for the success of any organization.

Whether you are currently in a leadership position or seen as a leader in your community, learn and practice skills that focus on driving actions, empowering others, and continually building yourself up as you remain a role model for colleagues.

Business Process Improvement

Online
September 3 & 5, 2024

You are busy enough throughout the day just trying to get things done. Trying to improve a process seems only to require more effort. But what if it didn’t? And what if you could measure and show how small changes lead to cost and time savings?

This fast-paced course will introduce you to definitions of process improvement that are immediately actionable. Bring current work processes with you to use as real-world exercises. Discover how simple daily tasks - such as organizing and submitting forms, printing, filing, or scheduling - can be streamlined to add time back to your day.

Agile Project Management Essentials

Online
September 10 & 12, 2024

Budgets change, schedules are up-ended, and resources are in flux. Those managing projects in constantly changing environments in a sea of uncertainty will benefit from agile project management practices. 

This course provides a structured methodology to enable you to welcome change and feedback into your project cycle and to adapt your approach and mindset to ensure the delivery of customer value. Learn how to structure and lead project teams that are more adaptive and flexible to change and how to shape your perspective to easily handle situations where the work does not go as planned.

Smart Data-Driven Decision-Making

Honolulu, HI
September 19, 2024

Every day we make multiple decisions in our work. Are the decisions well-informed, thought-through, and data-driven, or are they reactive, gut decisions?

You do not need to be a data scientist or technical expert to leverage the power of data. You simply need to know some basics on how your business data is set up, and answer some structured, focused questions to help you make smart, informed decisions in all your work.

Learn how to craft a story of what business success looks like and how to structure your recommendations based on data so that decision-makers can make smart, well-informed decisions.

7 Skills for Leadership

Honolulu, HI
September 26, 2024

In this course, organizational and team leaders will learn and then apply seven key leadership and change management skills for dynamic digital and constantly changing environments: (1) agile working, (2) vision planning, (3) being digitally comfortable and working virtually with ease, (4) product roadmaps, (5) backlogs, (6) minimal viable products, and (7) prioritization.

Mastering these skills helps leaders to pivot, respond, and deliver proactive solutions while facing tomorrow’s challenges. In addition, leaders will leave with a tool kit to support the adaptability and success of their team and organization.