Publications

Articles and Resources

Check out some of these articles and resources to help you in your change efforts!  

Collaborating and Engaging WITH Your Stakeholders
April 13, 2021

When I talk about elicitation, facilitation, collaboration, and especially engagement the key word that comes up is WITH. Elicit WITH your stakeholders. Facilitate WITH your stakeholders. Collaborate WITH your stakeholders. And especially, engage WITH your stakeholders.

Starting a Business Analysis Career
April 6, 2021

What things should you think about when starting your business analysis career? What considerations are there for wanting to be a business analyst or a BA? Jamie shares some key concepts and ideas as you consider if you should start or shift to a business analysis role.

The Value Of Business Analysis Late In Your Career
March 10, 2021

I loved that someone inquired of me about the value of CBAP and pursuing business analysis work late in their career.

There was even the question of value of CBAP in post-retirement. I’m actually thrilled that some of my most valued colleagues have actually pursued their business analysis careers AS their retirement plans!!

How to Figure the Detail of Process Models
July 25, 2020

How do you know you’ve done the right amount of detail on a process model? Do you have to include text with it to explain it? Here’s some helpful hints to help you think about your process models and how to best leverage them!

Virtual Standups
July 26, 2020

Here's some thoughts for you to consider as you transition your regular standup meetings to virtual environments - an easy concept to help your standup meetings still be successful even when the team is not in the same room!

Are you a Trainer? Facilitator? or Coach?
May 28, 2020

After an evening presentation with a passionate group of speakers, here are some nuggets of knowledge to consider in your speaking, training and facilitation work.

Definition of Business Agility
April 22, 2020

Business agility – we’re talking well beyond just simply “doing agile” – has been a term that businesses have been starting to adopt and take to heart in the age of digital transformations, IoT (internet of things) and AI (Artificial Intelligence).

What artificial intelligence means to business analysts
August 20, 2019

Artificial intelligence is no longer a buzz word but a reality for the environments business analysts and many other analysts find themselves working with today. There’s a real need for analytical skills to learn these new capabilities and identify key problems and opportunities for the organizations to leverage. Tried and true techniques still work, but analysts need to adapt to underscore the continued value they can offer organizations.

The Business Case for Certifications
December 2, 2019

Business analysis as a profession continues to mature in the world today and with that comes organizations and certifications indicating experience and knowledge. These certifications take time and money to achieve, and there are many different options, so it’s important to consider the business case of certification.

Measuring the Value of the Business Analyst Role
May 16, 2019

Once we see a business analyst in action, we can see the value. But how do you quantify soft skills of an enabler that helps others be more successful and deliver greater value? Let’s consider some metrics and ways to approach measuring the value of a business analyst.

Defining the Role of the Business Analyst
April 1, 2019

In the CIO.com blog on 'The Value of the Business Analyst', Jamie starts the discussion on the role of the business analyst today and key considerations to the value a BA can provide an organization.

Feedback Is A Gift! Accepting And Utilizing Feedback
January 9, 2019

How often do you thank someone for the incredible feedback you have just received? We work so hard to get feedback but then do you appreciate the person giving the feedback or just over analyze what you were given? In this BA Times article, Jamie discusses the value of feedback and how to change your perspective on this valuable resource!